
FAQ
Frequently Asked Questions
WHY SHOULD I HIRE A PROFESSIONAL ORGANIZER?
- Saves Time & Money
- Gain Expert Perspective
- Make objective Decisions
- Brings peace to your life
- Improve Health
- Increase "Me TIme"
- Boost Productivity
Professional organizers can help you achieve what you may have struggled with for weeks or years: an efficient organization system. With customized storage solutions and expert advice, we’ll transform your environment. All we need from you is a commitment to decluttering. Trust the process and enjoy the priceless value it brings!
SHOULD I BE EMBARRASSED?
No need to feel embarrassed. There is no shame or judgment here! We care only about the present and the future!
WHAT DOES A PROFESSIONAL ORGANIZER DO?
We help with decluttering, designing strategies, and creating an orderly space. In general rules:
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- Not a professional cleaner/housekeeper
- Not a life coach
- Not an interior designer ​
- Not a mover/furniture mover
Although we partially do some of what those professionals do, our goal is to design an organizational system tailored to your lifestyle, making your living space more peaceful, in order, and efficient.
WHAT IS YOUR APPROACH TO ORGANIZING?
Keep it simple, easy, and functional.
Effective organization should improve your life. The concept of "mise en place," meaning "putting in place," is key. For instance, storing medicine in the bathroom and office supplies in the office makes it easier to find what you need.
WHAT'S THE ORGANIZATION PROCESS?
1. Understand your goals
2. Set the expectations
3. Sort items (keep/donate/toss)
4. Group items
5. Find functional spots and ways to store items
6. Review the outcome
7. Recommend you tips
HOW LONG DOES IT TAKE TO ORGANIZE?
The time needed to organize your space varies based on how many items you have. It's very hard to estimate. Many clients see improvement after a 4-hour session, but most require 6 to 16 hours. We efficiently tackle your long-standing issues, helping you achieve a refreshed and organized home with a simple, maintainable system in just hours or days. You’ll be delighted with the quick and significant results.
< Basic Rules >
- More items lead to a longer organizing process
- Decluttering before our visit speeds things up
- Organizing a room typically takes 8 to 14 hours - it depends on the situation
- Garages often require more time than other areas
WHAT IF I’M NOT SURE HOW MANY SESSIONS I NEED?
Begin with one session, and then decide if you need more. It's entirely up to you - whether it's a complete makeover or just tackling the most challenging parts with a professional. We're here for whatever assistance you require.
DO I NEED TO WORK WITH YOU?
Some clients prefer to organize with us, and some do not. It's all up to you. So long as you tell us what to keep (since we can't decide for you), you don't need to stay with us. Most clients go out or do something else while we work.
SHOULD I DO ANYTHING BEFORE YOU COME?
To use your time with organizers efficiently, consider doing the following before the session:
- Clean up items you might want to put away: dishes, laundry
- Ensure a safe environment: firearms, pets, or other hazards
- Have cleaning supplies: wipes, trash bags
- Remove obvious trash from the area
- Arrange for housecleaning services if needed
It’s also helpful to have empty boxes, storage bins, a step stool, and zip-lock bags on hand. Just don't buy any organizational tools!
SHOULD I BUY CONTAINERS IN ADVANCE?
If you want to buy stuff, you can. We generally recommend our clients not to buy anything till we assess the situation first.
< Reasons >
- Most people already have tools we can repurpose.
- People tend to get the wrong tools in vain.
- We don't believe in waste - don't buy things unless you need them.
- It's easy to spend $$$ on tools. But you can organize with $, too. We can be flexible with your budgets and needs and give you the best option if you need to buy anything.
DO YOU CLEAN?
We focus on organizing, not deep cleaning.
We do wipe shelves before putting things back, so having cleaning supplies like all-purpose cleaners and towels on hand is helpful. If there are large spills on shelves or in drawers, please clean them before we arrive. Alternatively, you could hire a cleaner after the organization to ensure everything is thoroughly cleaned.
WHEN IS THE BEST TIME TO HIRE A ORGANIZER?
Whenever you think you want to make your life easier:
- Having a pile of clutter
- Moving (both before & after)
- Undergoing a renovation project
- Preparing for a new baby or the addition of another family member
- Setting up a better system for household or business
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Never be too late! Reset your place and feel better ASAP!
HOW LONG DOES IT LAST?
We don't aim for a temporary solution; instead, we create an easy-to-maintain organizing system that should last long. Our clients also receive helpful tips to make organizing a regular habit. Many clients request periodic check-ins to reset their systems and often share that they wish they had contacted us sooner.
CAN I BRING MY FAMILY OR/AND FRIENDS?
Yes! If you're unsure, need more support or make it fun, why not? Organizing skills are rather "learned" skills than natural talent. Our system is very simple and applies to anywhere. Why not to learn all the organizing tips so that you can organize yourself easily? Our goal is to provide you the long-lasting solutions for your organization. It's really fun, so bring anyone!
DO I HAVE TO DECLUTTER EVERYTHING?
We encourage decluttering, but the decision is ultimately yours. Our goal is to help you maximize your existing space by focusing on keeping only what you love and need while removing items you no longer want. When you can’t see what you have, you tend to buy things you already have unnecessarily. Decluttering is a very important part of organizing since people only use 20% of what you have for 80% of the time. Less is more.
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FYI: Professional organizers cannot decide what you keep or discard since we don't know what you love and value. However, we're here to assist you in speeding up the process with objective perspectives.
WHAT IS THE TRAVEL FEE?
Travel fee is additionally charged to the labor costs and tool fees (if any).
30 minutes of travel time is complimentary. Any additional travel time is billed at the discretion of KTO at $15.00 per quarter hour. Travel time costs will be provided in advance. ​You can save it by making the session longer (one 8 hour session - 1 travel fee, two 4 hour sessions - 2 travel fees). Travel fees may be waived at the sole discretion of KTO.​ Not sure if we provide services in your area? Contact us about your city!
ARE YOU OK WITH MY PETS WHILE WORKING?
We don't have any pet allergies. So long as you secure your pet, you can have it while we work. We don't want your pet to run out of your space or attack us.
WHAT IS THE PROBLEM OF "CLUTTER"?
​Why shouldn't you live with clutter?
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Makes you feel stressed, anxious, and depressed
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Reduce your productivity and ability to focus
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Cause overweight
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Create sleep problems
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Cause health risks - slip, fire hazard, physical pains
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You feel so much better once you organize and clean your space. Your health is most important. We're here to help you get there.